Returns & Exchanges

As a purveyor of high-quality spices, Burlap & Barrel stands behind the exceptional flavor and purity of our products. If you are not completely satisfied with your order, we are here to help you find a solution through a Refund or Exchange.

Return Process

• 1.
  Contact Support

  Reach out to our customer service team via email within 30 days of receiving your order to initiate a return request.

• 2.
  Provide Order Details

  Include your order number and a brief explanation of why the product did not meet your expectations to help us improve.

• 3.
  Review and Approval

  Our team will review your request; for food safety reasons, we typically do not require the physical return of opened spice jars.

• 4.
  Receive Credit

  Once approved, a refund will be processed to your original payment method or a store credit will be issued for future spice discoveries.